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Manajemen Risiko (Test)
1
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testingmodules3
testingmodules2
testingmodules
Moduletes
1
coba Terakhir
coba
1
Coba 2
1
Mentoring Report V
7
Mentoring Session V
6
Assignment 2 (Team): Core Values IV
5
Self Learning: Reproducing Generation of Leaders
4
Assignment 1: Application Topic 9
3
Self Learning: Realizing Value to and from Leaders
2
Maximizing Leadership Impact Overview
1
Give Your Best to Create a Great Customer Experience (Review)
3
What Should We Do to Create a Great Customer Experience
2
The Importance of Great Customer Experience
1
e-Certificate: Identify Customer Need
7
Evaluation: Identify Customer Need
6
Provide The Right Solution for Customer
5
Analyze Customer Need
4
Build Good Relationship with Customer
3
Identify Customer Background
2
Introduction: Identify Customer Need
1
Kepatuhan dan APU PPT.
1
Manajemen Risiko.
1
Fraud Awareness.
1
Tentang Bank INA.
1
Information Security Awareness.
1
Pelindungan Konsumen dan Masyarakat di Sektor Jasa Keuangan.
1
Pelindungan Data Pribadi.
1
MoLeaWiz Web - User Guide
1
MoLeaWiz Web - Launching Video
1
MoLeaWiz Mobile - User Guide
1
Introducing MoLeaWiz
1
Fraud Awareness
1
Information Security Awareness
1
Tentang Bank INA
1
APU, PPT & PPPSPM
1
Manajemen Risiko
1
Post test
2
Pelindungan Data Pribadi
1
Pelindungan Konsumen dan Masyarakat di Sektor Jasa Keuangan
1
e-Certificate Program Induction
2
Test
1
Post-Test
1
Pre-Test
1
Tindak Lanjut Internal Account Record Automatically Open
2
Risk & Control - Penggunaan Internal Account
1
Review Module
1
Web User Guide
2
Mobile User Guide
1
modultest2
modultest1
Modul 2 INA
[TRIAL] Customer Service Telephone Skills
2
[TRIAL] Internet Banking Bisnis (IBB)
3
[TRIAL] Kredit Komersial
1
[TRIAL] Transaksi Customer Service
1
[TRIAL] Transaksi Teller
1
[TRIAL] Produk Funding
1
[TRIAL] Kredit Micro
1
Proses Awal Hari Kas
2
Open Branch
1
Pre-Test
1
e-Certificate Program Proses Awal Hari Kepala Operasional & Layanan
2
Post-Test
1
Pre-Test
1
Proses Awal Hari Kas
2
Open Branch
1
e-Certificate: Proses Awal Hari (Teller)
2
Post-Test
1
Pre-Test
1
Proses Close Branch
2
Pengembalian Kas Akhir Hari
1
e-Certificate: Proses Akhir Hari (Head of Operation & Service)
2
Post-Test
1
Pre-Test
1
e-Certificate: Proses Akhir Hari (Teller)
2
Post-Test
1
Proses Close Branch
2
Pengembalian Kas Akhir Hari
1
test
Pre-Test
1
CIF (Customer Information File)
1
CIF (Customer Information File)
1
CIF (Customer Information File)
e-Certificate: CIF (Head of Operation & Service)
2
Post-Test
1
Pre-Test
1
CIF (Customer Information File)
1
test error
1
test untuk delete
1
e-Certificate: CIF (CS)
2
Post-Test
1
Pre-Test
1
Perubahan Instruksi Pembayaran Bunga Deposito
5
Perpanjangan Deposito
4
Pencairan Deposito - Nasabah Tidak Hadir di Kantor Cabang
3
Pencairan Deposito - Nasabah Hadir di Kantor Cabang
2
Penempatan Deposito
1
e-Certificate: Deposito (Head of Operation & Service)
2
Post-Test
1
Pre-Test
1
Customer On Boarding (COB)
3
Penutupan Rekening Tabungan
2
Pembukaan Rekening Tabungan
1
e-Certificate: Rekening Tabungan (CS)
2
Post-Test
1
Pre-Test
1
Penutupan Rekening Giro
2
Pembukaan Rekening Giro
1
e-Certificate: Rekening Giro (CS)
2
Post-Test
1
Pre-Test
1
Customer On Boarding (COB)
3
Penutupan Rekening Tabungan
2
Pembukaan Rekening Tabungan
1
e-Certificate: Rekening Tabungan (Head of Operation & Service)
2
Post-Test
1
Pre-Test
1
Penutupan Rekening Giro
2
Pembukaan Rekening Giro
1
e-Certificate: Rekening Giro (Head of Operation & Service)
2
Post-Test
1
Pre-Test
1
Penutupan Rekening Tabungan
2
Pembukaan Rekening Tabungan
1
e-Certificate: Rekening Tabungan (Teller)
2
Post-Test
1
Pre-Test
1
Penutupan Rekening Giro
2
Pembukaan Rekening Giro
1
e-Certificate: Rekening Giro (Teller)
2
Post-Test
1
Pre-Test
1
Pencairan Deposito - Nasabah Tidak Hadir di Kantor Cabang
3
Pencairan Deposito - Nasabah Hadir di Kantor Cabang
2
Penempatan Deposito
1
e-Certificate: Deposito (Teller)
2
Post-Test
1
Pre-Test
1
Perubahan Instruksi Pembayaran Bunga Deposito
5
Perpanjangan Deposito
4
Pencairan Deposito - Nasabah Tidak Hadir di Kantor Cabang
3
Pencairan Deposito - Nasabah Hadir di Kantor Cabang
2
Penempatan Deposito
1
e-Certificate: Deposito (CS)
2
Post-Test
1
Pre-Test
2
Internet Banking Bisnis
1
Sub Menu Matrix Persetujuan Maker
2
Sysadmin Maker
1
e-Certificate: Internet Banking Bisnis (IBB)
2
Post-Test
1
Pre-Test
1
Penyampaian Laporan Rekening Koran
8
Pemblokiran dan Penyitaan Rekening oleh Instansi Pemerintah
7
Rekening Dormant
6
Permintaan dan Pengembalian Buku Cek atau BG
5
Pembukaan Blokir Rekening Tabungan atau Giro
4
Pemblokiran Rekening
3
Perubahan Specimen Tandatangan
2
Perubahan Data
1
e-Certificate: Pemeliharaan Rekening (CS)
2
Post-Test
1
Pre-Test
1
Penyampaian Laporan Rekening Koran
8
Pemblokiran dan Penyitaan Rekening oleh Instansi Pemerintah
7
Rekening Dormant
6
Permintaan dan Pengembalian Buku Cek atau BG
5
Pembukaan Blokir Rekening Tabungan atau Giro
4
Pemblokiran Rekening
3
Perubahan Specimen Tandatangan
2
Perubahan Data
1
e-Certificate: Pemeliharaan Rekening (Head of Operation & Service)
2
Post-Test
1
Pre-Test
1
Penanganan Pengaduan Nasabah melalui Cabang
1
e-Certificate: Penanganan Pengaduan Nasabah (CS)
2
Post-Test
1
Pre-Test
1
Penanganan Pengaduan Nasabah melalui Cabang
1
e-Certificate: Penanganan Pengaduan Nasabah (Head of Operation & Service)
2
Post-Test
1
Pre-Test
1
Devisa Hasil Ekspor dan Pembayaran Impor
17
Pick Up & Delivery Service
13
Cash Management
12
Pengelolaan Mesin ATM
10
Transaksi SBN dengan Nasabah
21
Permintaan Klarifikasi Uang Rupiah yang Diragukan Keasliannya
20
Pembayaran Pajak (Bank Persepsi)
19
Rekening Virtual (Virtual Account)
22
Money Insurance
18
Transaksi Banknotes
16
Layanan Bulk Payment SKNBI
15
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Miscellaneous
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[Trial] Leadership Development Program for Top Management
[Trial] Various Content
UAT INA Bank
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MoLeaWiz
MoLeaWiz Web
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MoLeaWiz Mobile
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Induction
Fraud Awareness
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IT Security Awareness
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Tentang Bank INA
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APU, PPT & PPPSPM
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Manajemen Risiko
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Pelindungan Data Pribadi
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Pelindungan Konsumen dan Masyarakat di Sektor Jasa Keuangan
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Pre-Test Program Induction
(4)
SOP for Internal Account
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Module Review
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LearningINA User Guide
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Program 2 INA Bank
Course 2 INA
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Program 3 INA Bank
Course 3 INA
Pelindungan Data Pribadi
Pelindungan Data Pribadi
Various Content Bank INA
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Proses Awal Hari Kepala Operasional & Layanan
Pembahasan
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Pre-Test Program Proses Awal Hari Kepala Operasional & Layanan
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Post-Test Program Proses Awal Hari Kepala Operasional & Layanan
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Proses Awal Hari Teller
Pre-Test Program Proses Awal Hari Teller
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Pembahasan
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Post-Test Program Proses Awal Hari Teller
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Proses Akhir Hari Kepala Operasional & Layanan
Pre-Test Program Proses Akhir Hari Kepala Operasional & Layanan
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Pembahasan
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Post-Test Program Proses Akhir Hari Kepala Operasional & Layanan
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Proses Akhir Hari Teller
Pre-Test Program Proses Akhir Hari Teller
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Post-Test Program Proses Akhir Hari Teller
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Pembahasan
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CIF untuk Kepala Operasional & Layanan
Pre-Test Program CIF untuk Kepala Operasional & Layanan
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Pembahasan
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Post-Test Program CIF untuk Kepala Operasional & Layanan
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CIF untuk CS
Pre-Test Program CIF untuk CS
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Pembahasan
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Post-Test Program CIF untuk CS
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Deposito (Kepala Operasional & Layanan)
Pre-Test Deposito Ka Ops
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Pembahasan
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Post-Test Deposito Ka Ops
(2)
Rekening Tabungan (CS)
Pre-Test Tabungan CS
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Pembahasan
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Post-Test Tabungan CS
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Rekening Giro (CS)
Pre-Test Rekening Giro CS
(1)
Pembahasan
(2)
Post-Test Rekening Giro CS
(2)
Rekening Tabungan (Kepala Operasional & Layanan)
Pre-Test Tabungan Ka Ops
(1)
Pembahasan
(3)
Post-Test Tabungan Ka Ops
(2)
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